STATUS
|
DESCRIPTION
|
Error - Contact Support
|
The order is in an erroneous state and is being investigated by a Doba fulfillment
specialist.
|
Awaiting Payment
|
Customer must submit payment for the order to continue; initiated PayPal payment may be outstanding.
|
Funded
|
The order has been funded. It is being processed by the Doba platform and will be
delivered to the supplier for fulfillment if no problems are found.
|
Shipped
|
Shipment information has been received from the supplier and the order is en-route or received.
|
Payment Declined
|
The authorized payment failed to settle.
|
Processing
|
The Doba order engine is processing the order. This status is fleeting and will normally not be encountered by integrated systems.
|
Hold - Input Needed
|
Retailer input is needed for the order to be processed; customer is notified by e-mail
and can provide input by logging into the site.
|
Shipment Pending
|
The order has been sent to the supplier and is being fulfilled;
Doba is waiting for supplier response and a shipment notice is expected.
|
Awaiting Payment Confirmation
|
This normally only occurs during an eCheck transaction through PayPal, where Doba
is notified of the payment but it has not yet cleared.
|
Awaiting Supplier Cancel
|
The customer has requested a cancellation and Doba is initiating the cancellation
the process with the supplier.
|
Canceled
|
The order is canceled and will not be fulfilled.
|
Fraudulent Order
|
The order was aborted and deemed to be fraudulent.
|
Returned
|
The item(s) have been returned to the supplier and return receipt verified.
|
Completed
|
The order completed normally.
|
Awaiting Supplier Acceptance
|
Some suppliers use asynchronous acknowledgment. In this state, the order has been
submitted but not acknowledged.
|
